Egton Cottage

Site Menu

Reservation

Please complete and submit the form below to provisionally reserve Egton Cottage. Please note, this is a provisional reservation only and no payment is taken at this point. Required fields are marked with a

Please provide full names & adult/child status for each person in your party :

City, Coast & Country Booking Terms & Conditions

Once the holiday confirmation has been issued there is a contract between the person signing the form, or making a telephone or internet booking (who does so on behalf of all members of the party shown thereon) and the Property Owner. Receipt of a deposit does not constitute acceptance of a booking.  

Payment : bookings may be made over the telephone, by post or by our internet site, but must be accompanied by payment of the quoted deposit payable by Debit Card or by cheque. A booking where the deposit has been paid by cheque is not considered to be confirmed, until the cheque has cleared our bank. In the event of the holiday start date being within 2 calendar months of booking, full payment must be made at the time of booking; In all other cases final payment is due 2 calendar months before the commencement of the holiday. In the event of non-payment we reserve the right to cancel the holiday and no refund will be given. No accommodation can be provided unless full payment is received by the due date. Bookings are accepted on the understanding that our Terms and conditions have been read and accepted by the holidaymaker(s).  

Security Deposit : If there are children in your party, or your booking is for the Christmas or New Year period, a security deposit of £200 will be payable before the commencement of your holiday. At the end of your stay, providing no damage has occurred, the deposit will be refunded to your debit card, or a cheque will be issued (dependant on your method of payment) within 5 working days.

Cancellation : if you have to cancel your holiday for any reason, immediately telephone the Owner and the Company. Then on the same day send us by recorded delivery your booking acknowledgement. Your cancellation is effective from the date we receive your written notification. Your cancellation will be acknowledged by us in writing. You are liable for the full holiday cost. We will endeavour to re-let your holiday. If we are able to do so before you pay your balance, you will only lose your deposit. If we are able to re-let after you have paid your balance, we will refund the whole or part of the money (so that you only lose your deposit) up to a maximum of the rental charges we receive on re-letting.

Boiler malfunction : in the event of a boiler malfunction during your stay, every attempt will be made to rectify the problem, if this is not possible for whatever reason, free standing electric heaters will be provided and hot water will be available via the immersion heater. No refunds will be made in these circumstances.

Holiday period : holiday weeks normally run from Saturday to Saturday. If, however, the holiday week commences on the Friday, the holiday will be charged at the next day's commencing price.

Short breaks : many properties accept short breaks, some at only certain times of the year. Any short breaks which overlap weekly price bands will be charged at the rate in which most days fall. In the event of an equal number of days falling in two different weeks, the higher rate will apply.

Changing a booking : if you wish to change the dates of your holiday, once the confirmation has been issued, it can only be done with the agreement of the Owner. An administration charge of £50+VAT will be due. Confirmation in writing and your payment must be received before a revised booking confirmation can be issued. 

Property : As the owner of the property or our representative, is to be allowed access at any reasonable time during occupancy. The accommodation and its use are subject to the conditions and regulations of the owner(s) and to local and international law. The Owner shall not be responsible for the death or personal injury to a holidaymaker, or loss, damage or accident to personal property unless this results from proven negligence of themselves or their employees. We recommend you take out personal insurance with cancellation cover.

Responsibilities of the holidaymaker : the number of persons using the property is not to exceed the maximum number stated on the website. The Owner will abide by any restrictions as stated on the website and have the right to terminate the holiday and no refund will be due. Holidaymakers are responsible for leaving the property clean and tidy and for any damage, breakages or loss. Where the Owner takes a deposit from the holidaymaker, the Owner reserves the right to deduct the cost of any extra cleaning and any damage or lost items. Where holidaymakers abuse the property, the Owner reserves the right to terminate the holiday and no refund will be due. 

Pets : We do not accept pets of any description.

Overseas bookings : Payments for bookings from overseas can be accepted by Debit Cards, Bankers cheque, or by transfer to our bank account in pounds sterling.